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Your brand. Our work. Shared success.

A tech partner for agencies with a satisfaction guarantee. We build websites and online shops, develop, and maintain projects under your brand.

01 collaboration

A partner whose work you are proud to put your name on

Your agency's reputation stands behind every project. That is why our collaboration is built on clear scopes, predictable delivery, and streamlined communication. We take care of the tech, stay seamlessly in the background, and adapt to your workflow—so teaming up with us feels just like working with an in-house team.

  • Satisfaction guarantee

    If our work does not meet the agreed requirements, you do not pay. Scope and acceptance criteria are locked in before we begin, so you always know what to expect.

  • Your brand, your client

    We operate strictly behind the scenes. We never contact your client without your say-so, and we never showcase your work in our portfolio. If required, we sign an NDA before you share any project files.

  • A tech team whenever you need one

    Tap into our development team on demand—for a complete project or a single milestone. Expand your agency's capabilities across development, e-commerce, accessibility, and maintenance without adding headcount.

  • Crystal-clear terms

    Before we write a single line of code, we define the scope, budget, and delivery date. You know exactly what you are paying for and what you get. If requirements change along the way, we get your sign-off before starting any extra work.

02 process

From brief to launch

Stage
What happens
01

Hand over the brief

Send us your brief, wireframes, or the problem you need solved. Tell us what your team handles and where you need a hand. We can kick off with an NDA.

02

Lock in the scope & terms

You receive a precise scope, quote, timeline, and acceptance criteria backed by our satisfaction guarantee. You make the call with full clarity on the plan.

03

Delivered under your brand

We build, test, and provide regular progress reports. The finished deliverable goes to you for review, then straight to your client. We can also stay on board for ongoing maintenance and future development.

03 FAQ

Smooth start. Clear answers.

How does white-label collaboration with DOCK work?

DOCK acts as your agency's dedicated technical back office. You can hand over an entire project or just an individual milestone, delivered completely under your brand. You own the client relationship, and we deliver the agreed technical scope.

This setup allows your agency to offer development services without building and managing an in-house engineering team.

Does DOCK ever contact our agency's clients directly?

Never without your explicit approval. By default, our communication is strictly with your team, and you manage the end-client relationship.

If direct technical communication makes sense for a specific project, we can join client meetings under clear, pre-agreed guidelines.

Will client projects be featured in DOCK's portfolio?

Never without your consent. White-label projects belong entirely to your agency, and we never showcase them in our portfolio, case studies, or marketing materials without your prior written agreement.

Can we sign an NDA before sharing project details?

Yes. We can sign a non-disclosure agreement before you provide specifications, access credentials, client data, or any other confidential materials. We can use our standard NDA or review an agreement provided by your agency.

What types of projects can we outsource to DOCK?

We support agencies with the design, development, and ongoing growth of websites, e-commerce stores, web applications, and custom business software.

We can also handle specific technical tasks, system integrations, performance work, digital accessibility, maintenance, and the continued development of existing products.

Can we outsource just a part of a project?

Yes. You do not need to outsource the full scope. We can step in solely for frontend or backend development, a specific feature, integration, technical bug fixing, performance work, accessibility, or any other milestone.

We can also take over or assist with projects started by another development team.

What tech stacks do you support?

We focus on modern web and e-commerce solutions. Our tech stack covers WordPress, WooCommerce, PrestaShop, PHP, Laravel, React, Next.js, and Vue.js, alongside custom integrations and web applications.

Before kicking off, we review the project requirements in detail to confirm we have the right expertise for the job.

Can you provide post-launch maintenance for websites and online shops?

Yes. Following deployment, we can manage ongoing maintenance, recurring system updates, feature development, bug fixing, monitoring and security, and day-to-day tech support for sites, online shops, or applications.

This spares your agency the headache of finding a separate maintenance partner once development wraps up.

How much does outsourcing development to DOCK cost?

Pricing depends on project scope, technology, and the collaboration model. Before starting work, we define the scope, billing model, and expected cost so you can incorporate our quote smoothly into your client proposal.

We can quote on a fixed-price basis for specific projects and tasks, or work on a retainer as your ongoing technical team.

Do we need a long-term contract or a minimum hourly commitment?

No long-term commitments are required upfront. We can start with a single task or project and decide later whether a regular retainer makes sense.

Minimum volume or availability terms are arranged individually if your agency needs guaranteed, reserved team capacity each month.

Can we add our own margin to your work?

Yes. In a white-label model, your agency sets all commercial terms with the end client. We quote the cost for the agreed scope, and you decide your pricing and margin structure completely independently.

How does the satisfaction guarantee work?

Before starting the first task, we clearly define its scope and acceptance criteria. If the delivered work fails to meet these agreed criteria, you do not pay.

This allows your agency to test our quality and delivery speed on a real-world task without any long-term financial commitment.

What happens if project scope changes midway through?

We never begin out-of-scope work without prior approval. If new requirements surface during execution, we assess their impact on budget and delivery dates upfront.

We proceed with the additional work only once you approve the change.

Who is responsible for bugs in the work delivered by DOCK?

If a bug falls within the scope delivered by DOCK and stems from our implementation, we fix it at our own expense in line with agreed terms.

Scope of liability, acceptance criteria, and bug-reporting workflows are clearly defined before the project starts.

How do we get started?

We begin by reviewing the project or task you want to hand over. We map out the scope, technical requirements, preferred communication channels, pricing, and estimated timeline.

There is no need to commit to a long-term contract right away. The simplest approach is to start with a single task and see how we work together in practice.

How quickly can you start a project?

Kickoff timing depends on project size, the required technical stack, and current team availability. Once we receive your brief, we evaluate capacity and provide the earliest possible start date.

If you are working against a tight deadline, let us know in your initial message.

How is communication handled during a project?

We tailor communication to your agency's preferred workflow. We can collaborate in your project management software, chat tools (Slack, Teams), or communicate directly with your dedicated project manager.

All key decisions regarding scope, changes, budgets, and deadlines are systematically documented.

Can you work within our tools and processes?

Yes. If your agency uses dedicated project management platforms, Git repositories, chat apps, or specific deployment workflows, we adapt our setup to match your environment.

We configure these workflows before kickoff to ensure zero unnecessary friction or administrative overhead for your team.

Which types of agencies benefit most from white-label collaboration?

Our model is ideal for marketing, SEO, branding, creative, and digital agencies that require solid technical delivery without the overhead of hiring and managing internal developers.

It is also a great fit for agencies with in-house dev teams that are currently at capacity, need specialized skills, or want to take on more client work without overhiring.

Does collaboration make sense if we already have in-house developers?

Yes. We do not need to replace your team. We can augment your capacity during peak workloads, take on projects that demand niche technical expertise, or handle tasks your internal developers currently lack the time for.

This allows you to scale delivery flexibly without permanently inflating fixed payroll costs.

Who owns the code and project deliverables?

Intellectual property and copyright transfer terms are explicitly detailed in our agreement. In white-label setups, all rights are structured so your agency can cleanly transfer ownership to the end client.

All IP terms are established prior to project launch, ensuring total legal transparency from day one.

How do you hand over credentials, code, and documentation at project completion?

The handover process is tailored to the project setup. It can include full Git repository transfers, environment credentials, deployment guides, technical documentation, and all assets required to maintain the software independently.

We never lock you in—future project development is never conditional on retaining DOCK as your vendor.

Got a project ready to discuss?

A brief, wireframe, or quick overview is all we need. We will help you figure out the next step.

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