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Custom e-commerce platform

We build custom e-commerce platforms from scratch for businesses whose sales model doesn't fit into off-the-shelf software—custom product builders, pricing rules, complex order workflows, and deep integrations. A platform that works by your rules, not plugin limitations.

Web application development System integrations ERP and CRM integration Scaling for growing sales More
01 benefits

When off-the-shelf platforms start holding your sales back

Off-the-shelf platforms work great for standard shops. The friction starts when you sell configurable products, calculate prices using your own logic, or route orders across multiple departments and systems. At that point, every change means another plugin, a fragile workaround, or manual labor—and the store becomes harder and harder to maintain.

We build custom platforms around your actual workflow. We map it out together with your team, design the architecture, and phase the work so critical features go live as early as possible. Clear documentation and maintainable code ensure your platform can scale smoothly for years to come.

  • Sales logic tailored to your exact workflow
  • Product configurators and custom pricing rules
  • API integrations with your internal systems
  • An admin panel designed around your team's routines
  • Architecture built for massive scale
  • Phased development, starting with the most critical features
02 services

What can you entrust to our team?

We build and develop online shops tailored to your business needs. We support both companies launching their online sales and established store owners looking to boost performance, improve conversion rates, or restructure their technology.

An online store built for wholesale and business clients, complete with custom commercial terms.

Safe, seamless migration of your store, customer data, and order history to a new platform.

Not sure where to begin?

Tell us about your project. In a 30-minute consultation, we'll advise on what to tackle right away and what can wait.

get in touch
03 process

What does our collaboration look like?

Stage
Action
Benefit
01

Discovery and business analysis

We dive into your business, sales workflows, target audience, and growth roadmap. If you already run an online store, we also audit its architecture, performance, code, and key areas for improvement.

  • Tailored solution
  • Clear requirements
02

Shopping experience design

We map out the store structure, user journey, and UI to ensure effortless browsing and higher conversions. We focus on clear product presentation, intuitive filtering, quick search, and a frictionless checkout.

  • Better UX
  • Higher conversions
03

Store build and integrations

We build the platform to the approved design, configure the e-commerce engine, and connect payments, logistics, ERP, CRM, marketplaces, and your other daily operational tools.

  • Process automation
  • Efficient sales
04

Testing and launch

We rigorously test checkout flows, payment gateways, integrations, speed, security, mobile responsiveness, and all core business logic. Once everything checks out, we launch production.

  • Rock-solid reliability
  • Sales readiness
05

Growth and optimisation

We help you grow your store's value through continuous performance improvements, UX refinement, new feature rollouts, workflow automation, and sales data insights.

  • Higher revenue
  • Better performance
04 projects

Our work speaks for itself.

Our solutions have powered the steady growth of companies that trusted us for years—and that is our best calling card. Browse selected projects and see how we turn technology into measurable business results.

back-end

  • laravel
  • php
  • java
  • c++
  • c#
  • python
  • docker
  • redis

front-end

  • typescript
  • react native
  • react
  • vue.js
  • sass
  • blade
  • smarty
  • tailwindcss

cms

  • modx
  • webflow
  • magento
  • prestashop
  • woocommerce
  • wordpress
  • drupal
  • joomla

ai

  • Llama
  • Gemini
  • Claude API
  • Vertex AI
  • OpenAI Platform

While planning and delivering the project, Dock demonstrated professionalism both in customer service and in the quality of the work. Our experience with the company allows us to recommend Dock as a trustworthy partner.

Piotr Korzeniowski Co-owner of Piag Tea

I spent a long time looking for developers who can solve problems without needing weeks to do it. I got Dock's contact through a recommendation and I can wholeheartedly recommend the team! They come up with great ideas of their own, and if something breaks, they fix it right away.

Patryk Wozich Operations Director at Gangaru
All projects
05 faq

Frequently asked questions

When is it worth building a custom platform instead of using WooCommerce or PrestaShop?

When your core commercial processes constantly run into the constraints of pre-packaged platforms.

Typical signs include bespoke product configurators, complex multi-tier pricing, multiple warehouses or sales channels, non-standard order fulfillment workflows, or performance bottlenecks that simple configuration tweaks can no longer fix. If an off-the-shelf platform covers your needs, we will recommend it, as it will be quicker and more cost-effective to launch and maintain.

What does the development of a custom e-commerce platform involve?

We start by analyzing your sales and fulfillment workflows alongside the people who manage them daily.

From there, we design the architecture, interface, and integrations, breaking the project down into sprints. After each phase, we deliver working functionality, collect feedback, and plan the next release. Before going live, we thoroughly test the platform for data integrity, security, and load capacity.

What determines the cost and timeline of building a custom platform?

The number and complexity of the processes the platform needs to handle, as well as the third-party integrations required.

Performance requirements, user roles, and deciding what is essential for the MVP versus future iterations also play a major role. Following the initial discovery, we deliver a phased scope with clear budgets for each milestone.

Will you migrate data from our existing store and connect the platform to our systems?

Yes. Data migration and system integrations are standard parts of these projects.

We migrate your products, customer accounts, and order history, and integrate the platform with your ERP, CRM, warehouse, payment gateways, and shipping couriers. We schedule the cutover carefully to ensure minimal disruption to ongoing operations.

Who will maintain and develop the platform after launch?

We can take full ownership through ongoing technical care and continuous development.

This covers security patches, proactive monitoring, bug fixes, and new features planned alongside you. If you have an internal development team, we can collaborate seamlessly or hand over the project with complete technical documentation.

Won't a custom solution lock us into a single vendor?

That is a very valid concern, which is why we build deliberately to prevent vendor lock-in from day one.

We rely on proven, well-documented modern technologies, write clean modular code, and clearly define code ownership and access rights in the contract. This guarantees that another qualified engineering team can take over development without roadblocks.

06 knowledge base

Put our experience to work

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