Ongoing care, updates, fixes and fast technical help.
Your shop is down? We will take care of it.
Errors in an online shop can mean payments that do not go through, trouble with orders, a broken basket or integrations that have stopped talking to each other. We will find the cause, explain what is going on and take on the repair, so that your shop can run and sell again.
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A fast reaction -
The problem diagnosed -
The outage cleared -
Help you can talk to directly -
Fewer orders lost -
E-commerce support
What can you hand to our team?
We support online shops, web applications, B2B platforms and SaaS products across everything technical. We build new features, handle day-to-day changes, technical maintenance, monitoring, performance work and support for business and marketing teams.
We ship new features, integrations and automation that support sales.
We watch the shop, take backups and look after its security.
We diagnose and remove bugs, outages and problems with the shop.
We speed the shop up and smooth the buying process to grow sales.
We prepare the shop for more traffic, more sales and new channels.
Not sure where to start?
Tell us about your project. In a 30-minute consultation we will point out what is worth doing now and what can wait.
How does working together look?
Stage
What we do
What you get
01
Audit and takeover
We review the system architecture, the quality of the code, the infrastructure, the deployment process, the integrations and the technical risks.
- A clear plan
- A safe takeover
02
Monitoring and hardening
We set up monitoring of performance, application errors, certificates and the business-critical processes. We also harden the infrastructure, add threat detection and put backup procedures in place.
- More security
- Less downtime
03
Ongoing maintenance
We handle day-to-day requests, updates, bug fixes and technical support. Every task lands in a system you can see into, so you always know what we are working on and where it stands.
- Fast help
- A clear status
04
Development and optimisation
We build new features, integrations and automation, improve the UX and ship the changes that support sales and day-to-day efficiency.
- Better UX
- New possibilities
05
Scaling and long-term support
We look at how resources are used, optimise the architecture and fit the environment to what you need now. We help prepare the platform for more traffic, new sales channels and further growth.
- Steady growth
- Long-term support
Questions we hear often
What kinds of shop problem can you fix?
We take on errors in the basket and in orders, payments that do not go through, trouble with forms, integrations and the admin panel, and errors that appeared after a change or an update went out.
Will you repair a shop you did not build?
Yes. We can work on shops built by other companies, as long as we get access to the systems, the server and the code.
What if I do not know what exactly is causing the problem?
You do not have to. Just describe what stopped working or what you are seeing. We will start with the diagnosis and work out where the problem lies.
What does repairing a shop cost?
The cost depends on the kind of problem and how involved it is. After an initial diagnosis we set out the scope and the cost of the repair, before going any further.
How quickly can you fix my shop?
It depends on the kind of problem and its cause. On urgent outages we can start the diagnosis very quickly, and once we know the problem we can name a date for clearing it.
Still looking for an answer?
We are outside working hours right now. Use the contact form, or come back to the chat tomorrow between 8:00 and 18:00 Polish time.
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